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UHB+, our staff bank

UHB+ is the in-house temporary staffing service for University Hospitals Birmingham NHS Foundation Trust (UHB), which runs Good Hope, Heartlands and Solihull hospitals, and Queen Elizabeth Hospital Birmingham.

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UHB+ fills shifts which may be vacant due to annual leave, sickness or as a temporary measure for short-term activities. It's a great way to find out whether we're the workplace for you, or to earn some extra cash without committing to a permanent job.

More than 1,500 people work for UHB+ on an ad hoc or regular basis.

Why join UHB+?

If any of the following apply to you, UHB+ could be just what you're looking for.

You're looking to earn a little additional cash to pay for a special holiday or an unexpected bill.

You can't commit to a regular pattern of work, or find it difficult to find posts with the hours and times you want.

You want to try out working in wards or departments before applying for a permanent post.

There are other benefits, too:

  • Competitive rates of pay
  • Flexible hours
  • First refusal of shifts
  • Paid training
  • Evening and weekend opportunities
  • Book shifts online

How to join the staff bank

External candidates (not already employed at UHB)

There are four routes into UHB+ for external candidates.

Recruitment portal

You can apply via our recruitment portal. Applications will be processed in a similar way to other Trust jobs, including shortlisting and interview.

Staff recommendation

A UHB employee (Band 7 or above) can email the UHB+ team to recommend you and start the fast-track process.

Student nurses

Student nurses in year 2 and above may apply via the fast-track route by emailing the UHB+ team. 

Medical students

Medical students in years 4 and 5 may apply via the fast-track route by emailing the UHB+ team.

UHB employees

Substantive staff at UHB who wish to join the staff bank should email the UHB+ team with the following information:

  • Full name
  • Payroll number
  • National Insurance number
  • Date of birth

What we look for in our staff

These are examples of what we expect of people working in some of the most popular roles available through UHB+.

Nursing assistant

Nursing assistants (NAs) should have the ability to undertake basic nursing duties, with experience of working in a nursing-type role within a nursing home or similar. NAs must also be flexible and adaptable and have a good understanding of confidentiality and professionalism.

Ideally you will have experience of working within an acute trust and/or have relevant NVQs.

Registered nurse

Current Nursing and Midwifery Council (NMC) registration is essential, along with six months' relevant experience.

You will be flexible and adaptable, together with a good understanding of accountability and professional code of conduct. You should be able to demonstrate at interview a good understanding of the qualities needed to plan and deliver patient care within a multi-disciplinary team.

Administrative staff

For most administrative roles you will need to have a minimum of GCSE Grades A – C (or 9 – 4) in English and Maths, and relevant experience in an office environment. We will provide training for relevant IT in-house systems for all administrative staff.

For secretarial work you will also need to have typing and audio typing qualifications and relevant experience in a secretarial environment.

Facilities staff

We offer a range of facilities roles, e.g. porters and housekeeping assistants. All staff are expected to be professional in appearance and well-mannered, with a high standard of work.

All staff bank workers registered with UHB+ are expected to:

  • demonstrate a level of knowledge and skill relevant to their grade
  • adhere to the Trust’s vision and values
  • comply with all relevant policies and procedures

Find out more

Interested in joining UHB+? You can join via regular adverts on our recruitment portal or email us for more information.

Already working for UHB+?

To book shifts online, please visit the Allocate Employee Online portal or call the booking team. Please note, there are currently two online systems - one for Queen Elizabeth Hospital Birmingham (QEHB) staff, and one for staff at Good Hope, Heartlands or Selly Oak hospitals (HGS).


If you're leaving your substantive post and would like to continue working on the bank, please check that you have a bank post in place by emailing the central UHB+ inbox.

Once the bank post is set up you will need to email the UHB+ recruitment team to request the leavers from.

Retire and return

If you're retiring and would like to have a bank post, please email UHB+ to request the retire and return form. It's important to know that when you retire, all assignments are closed.

For both leavers and retire and return staff it is essential that you start the process at least six weeks before you leave so we can make the appropriate checks.